When we developed HILU, we were determined to bring a new standard in the sleep industry. Who said 10 years warranty only applied to only mattresses?
All of our HILU have a 10-year limited warranty on manufacturing defects and a 1-year limited warranty on damages when purchased directly from myhilu.com. For one year following the date of your purchase, if you experience any manufacturing defects, you will be covered under the warranty. We will offer a one-time replacement or repair of the original product in the specification purchased. This includes all components of the product, and no other fees will be required. The collection of the original product and delivery of the replacement will be completed at no cost to the customer.
The HILU limited warranty covers the original purchaser of HILU for the term specified (one year) in the United States. Any warranty, or implied warranty, is only valid for the period of time the product is owned by the original purchaser. The original purchaser, for the purposes of this warranty, is the first purchaser of the product from myhilu.com.
